Mystery Makers: Steps to Start an Escape Room Business

Consider these crucial factors when launching your escape room business:

1. Define your concept — Decide on the types of escape rooms you will offer, such as themed rooms, horror experiences, or family-friendly adventures. 
2. Zoning permits — Ensure your chosen location complies with local zoning laws for operating an entertainment business.
3. Choosing a location — Select a location with adequate space for multiple escape rooms, a reception area, and restrooms. Ensure it is easily accessible for customers and has ample parking.
4. Register your business — A limited liability company (LLC) is the best legal structure for new businesses because it is fast and simple. Form your business immediately using ZenBusiness LLC formation service or hire one of the best LLC services on the market.
5. Legal business aspects — Register for taxes, open a business bank account, and get an EIN.
6. Theming and storylines — Create engaging and immersive themes for each escape room, with well-developed storylines and characters. Consider a variety of themes to cater to different interests and age groups.
7. Puzzle design — Design challenging and innovative puzzles that are logical, fun, and contribute to the storyline. Ensure puzzles are varied in type and difficulty to keep participants engaged.
8. Construction and setup — Build the escape rooms using durable materials and high-quality props. Ensure all elements are safe and secure, and regularly inspect and maintain the rooms.
9. Pricing strategy — Set competitive prices based on market research, cost analysis, and desired profit margins. Consider offering group rates, corporate packages, and special promotions to attract more customers.
10. Learn from real entrepreneurs who run escape rooms:

Chris Stafford Reveals How to Create a Great Haunted Attraction

Step 1: Decide if the Business Is Right for You

Pros and cons

Starting an escape room business has pros and cons to consider before deciding if it’s right for you. 

Escape room industry trends

Industry size and growth

• Industry size and past growth – The US escape room industry was worth $465.5 million in 2020 after more than doubling each of the previous five years.((https://www.ibisworld.com/united-states/market-research-reports/escape-rooms-industry/)) 
• Growth forecast – The US escape room industry is projected to continue to grow for the next five years, though at a slower rate.
• Number of businesses – In 2020, 2,224 escape room businesses were operating in the US. 
• Number of people employed – In 2020, the US escape room industry employed 28,100 people.

Trends and challenges

Trends in the escape room industry include:

• Escape room businesses are changing their games and themes periodically to get repeat business from customers who have already experienced their rooms.
• Escape room experiences as corporate events are becoming popular, opening up a new market for escape room businesses. Nate Martin, the founder of Puzzle Break, the first American escape room company, started this trend.

Challenges in the escape room industry include:

• The growing popularity of escape rooms will increase the competitiveness of the industry going forward.
• The need to change rooms in order to get repeat business creates ongoing expenses for escape room companies. 

How much does it cost to start an escape room business?

Startup costs for an escape room business range from $10,000 to $20,000. Costs include a space rental and the design and preparation of the rooms. 

Start-up Costs	Ballpark Range	Average
Setting up a business name and corporation	$150 - $200	$175
Business licenses and permits	$100 - $300	$200
Insurance	$100-$300	$200
Business cards and brochures	$200 - $300	$250
Website setup	$1,000 - $3,000	$2,000
Space rental deposit	$3,000 - $7,000	$5,000
Escape room design and preparation	$5,000 - $10,000	$7,500
Total	$9,550 - $21,100	$7,575

How much can you earn from an escape room business?

The price of an escape room experience is about $30 per person for one hour. Each room is designed for about 5 to 10 people to work together, so your revenue per hour will be $150 to $300 per room for an average of $225. Your profit margin after rent, overhead, and labor should be about 20%. 

In your first year or two, you could have 2 rooms used for 10 hours per week, bringing in $234,000 in annual revenue. This would mean $47,000 in profit, assuming that 20% margin. As you get referrals and repeat business, you could add a room and have them used 20 hours per week. With annual revenue of more than $700,000, you’d make a tidy profit of $140,000.

What barriers to entry are there?

There are a few barriers to entry for an escape room business. Your biggest challenges will be:

• The costs of renting and designing a space
• Creating the escape room design

Step 2: Hone Your Idea

Now that you know what’s involved in starting an escape room business, it’s a good idea to hone your concept in preparation to enter a competitive market. 

Market research will give you the upper hand, even if you’re already positive that you have a perfect product or service. Conducting market research is important, because it can help you understand your customers better, who your competitors are, and your business landscape.

Why? Identify an opportunity

Research escape rooms in your area to examine their services, price points, and customer reviews. You’re looking for a market gap to fill. For instance, maybe the local market is missing a virtual escape room or an escape room for team-building events. Or a haunted house with an escape room.

This could jumpstart your word-of-mouth marketing and attract clients right away. 

What? Determine your themes and room designs

Your services will essentially be your themes and designs of the room. If you have multiple rooms, you should create each one differently and let people book the theme that they want. This allows you to get repeat business, as people can book rooms they haven’t experienced yet. 

How much should you charge for escape room experiences?

The average price for an escape room experience is about $30 per person for one hour. Your costs will be for rent, overhead, and labor so you should aim for a profit margin of at least 20%. 

Once you know your costs, you can use this Step By Step profit margin calculator to determine your mark-up and final price points. Remember, the prices you use at launch should be subject to change if warranted by the market.

Who? Identify your target market

Your target market will be broad, but you can specialize in something like corporate events. You can find local business owners on LinkedIn. 

Where? Choose your escape room location

You want to choose a location that is easily accessible and visible to potential customers. Look for a location with high foot traffic, such as a busy shopping mall or popular commercial district, as this can help to increase visibility and attract more customers.

The size and layout of the space is another important consideration. Your escape room will require multiple rooms or spaces to create the experience, so it’s important to choose a location with ample space to accommodate these needs.

You can find commercial space to rent in your area on sites such as Craigslist, Crexi, and Instant Offices. When choosing a commercial space, you may want to follow these rules of thumb:

• Central location accessible via public transport
• Ventilated and spacious, with good natural light
• Flexible lease that can be extended as your business grows
• Ready-to-use space with no major renovations or repairs needed

Step 3: Brainstorm an Escape Room Name

Here are some ideas for brainstorming your business name:

• Short, unique, and catchy names tend to stand out
• Names that are easy to say and spell tend to do better 
• Name should be relevant to your product or service offerings
• Ask around — family, friends, colleagues, social media — for suggestions
• Including keywords, such as “escape room” or “virtual escape room”, boosts SEO
• Name should allow for expansion, for ex: “QuestMasters” over “Horror Escape” or “Prison Break Escape”
• A location-based name can help establish a strong connection with your local community and help with the SEO but might hinder future expansion

Once you’ve got a list of potential names, visit the website of the US Patent and Trademark Office to make sure they are available for registration and check the availability of related domain names using our Domain Name Search tool. Using “.com” or “.org” sharply increases credibility, so it’s best to focus on these. 

Finally, make your choice among the names that pass this screening and go ahead with domain registration and social media account creation. Your business name is one of the key differentiators that sets your business apart. Once you pick your company name, and start with the branding, it is hard to change the business name. Therefore, it’s important to carefully consider your choice before you start a business entity.

Step 4: Create an Escape Room Business Plan

Here are the key components of a business plan:

• Executive Summary: Summarize your escape room business’s concept, focusing on offering unique, immersive puzzle experiences for entertainment, team-building, and educational purposes.
• Business Overview: Describe your business’s specialization in creating and operating themed escape rooms, offering interactive, timed challenges for groups.
• Product and Services: Detail the variety of escape room experiences offered, including different themes, difficulty levels, and scenarios, as well as potential event hosting services.
• Market Analysis: Assess the demand for escape room entertainment, considering factors like local demographics, entertainment trends, and the presence of similar attractions.
• Competitive Analysis: Compare your escape room’s themes, design quality, and customer experience to other local entertainment options or escape rooms.
• Sales and Marketing: Outline your strategy for attracting customers, including digital marketing, partnerships with local businesses, and special promotions.
• Management Team: Highlight the expertise of your team, particularly in areas like game design, customer service, and business operations.
• Operations Plan: Describe the operational process, including room design, puzzle creation, maintenance, and customer facilitation.
• Financial Plan: Provide an overview of financial aspects, covering startup costs, pricing strategy, and projected revenue.
• Appendix: Include supplementary documents such as design blueprints, customer feedback, or market research data to support your business plan.

If you’ve never created a business plan, it can be an intimidating task. You might consider hiring a business plan specialist to create a top-notch business plan for you.

Step 5: Register Your Business

Plus, registration is exciting because it makes the entire process official. Once it’s complete, you’ll have your own business! 

Choose where to register your company

Your business location is important because it can affect taxes, legal requirements, and revenue. Most people will register their business in the state where they live, but if you’re planning to expand, you might consider looking elsewhere, as some states could offer real advantages when it comes to escape room businesses. 

If you’re willing to move, you could really maximize your business! Keep in mind, it’s relatively easy to transfer your business to another state. 

Choose your business structure

Business entities come in several varieties, each with its pros and cons. The legal structure you choose for your escape room business will shape your taxes, personal liability, and business registration requirements, so choose wisely. 

Here are the main options:

• Sole Proprietorship – The most common structure for small businesses makes no legal distinction between company and owner. All income goes to the owner, who’s also liable for any debts, losses, or liabilities incurred by the business. The owner pays taxes on business income on his or her personal tax return.
• General Partnership – Similar to a sole proprietorship, but for two or more people. Again, owners keep the profits and are liable for losses. The partners pay taxes on their share of business income on their personal tax returns.
• Limited Liability Company (LLC) – Combines the characteristics of corporations with those of sole proprietorships or partnerships. Again, the owners are not personally liable for debts.
• C Corp – Under this structure, the business is a distinct legal entity and the owner or owners are not personally liable for its debts. Owners take profits through shareholder dividends, rather than directly. The corporation pays taxes, and owners pay taxes on their dividends, which is sometimes referred to as double taxation.
• S Corp – An S-Corporation refers to the tax classification of the business but is not a business entity. An S-Corp can be either a corporation or an LLC, which just need to elect to be an S-Corp for tax status. In an S-Corp, income is passed through directly to shareholders, who pay taxes on their share of business income on their personal tax returns.

We recommend that new business owners choose LLC as it offers liability protection and pass-through taxation while being simpler to form than a corporation. You can form an LLC in as little as five minutes using an online LLC formation service. They will check that your business name is available before filing, submit your articles of organization, and answer any questions you might have. 

Step 6: Register for Taxes

The final step before you’re able to pay taxes is getting an Employer Identification Number, or EIN. You can file for your EIN online or by mail or fax: visit the IRS website to learn more. Keep in mind, if you’ve chosen to be a sole proprietorship you can simply use your social security number as your EIN. 

Once you have your EIN, you’ll need to choose your tax year. Financially speaking, your business will operate in a calendar year (January–December) or a fiscal year, a 12-month period that can start in any month. This will determine your tax cycle, while your business structure will determine which taxes you’ll pay.

It is important to consult an accountant or other professional to help you with your taxes to ensure you’re completing them correctly.

Step 7: Fund your Business

Securing financing is your next step and there are plenty of ways to raise capital:

• Bank loans: This is the most common method but getting approved requires a rock-solid business plan and strong credit history.
• SBA-guaranteed loans: The Small Business Administration can act as guarantor, helping gain that elusive bank approval via an SBA-guaranteed loan.
• Government grants: A handful of financial assistance programs help fund entrepreneurs. Visit Grants.gov to learn which might work for you.
• Friends and Family: Reach out to friends and family to provide a business loan or investment in your concept. It’s a good idea to have legal advice when doing so because SEC regulations apply.
• Crowdfunding: Websites like Kickstarter and Indiegogo offer an increasingly popular low-risk option, in which donors fund your vision. Entrepreneurial crowdfunding sites like Fundable and WeFunder enable multiple investors to fund your business.
• Personal: Self-fund your business via your savings or the sale of property or other assets.

Bank and SBA loans are probably the best option, other than friends and family, for funding an escape room business. You might also try crowdfunding if you have an innovative concept. 

Step 8: Apply for Escape Room Business Licenses and Permits

Starting an escape room business requires obtaining a number of licenses and permits from local, state, and federal governments.

Federal regulations, licenses, and permits associated with starting your business include doing business as (DBA), health licenses and permits from the Occupational Safety and Health Administration (OSHA), trademarks, copyrights, patents, and other intellectual properties, as well as industry-specific licenses and permits. 

You may also need state-level and local county or city-based licenses and permits. The license requirements and how to obtain them vary, so check the websites of your state, city, and county governments or contact the appropriate person to learn more. 

You could also check this SBA guide for your state’s requirements, but we recommend using MyCorporation’s Business License Compliance Package. They will research the exact forms you need for your business and state and provide them to ensure you’re fully compliant.

If you feel overwhelmed by this step or don’t know how to begin, it might be a good idea to hire a professional to help you check all the legal boxes.

Step 9: Open a Business Bank Account

Before you start making money, you’ll need a place to keep it, and that requires opening a bank account.

Keeping your business finances separate from your personal account makes it easy to file taxes and track your company’s income, so it’s worth doing even if you’re running your escape room business as a sole proprietorship. Opening a business bank account is quite simple, and similar to opening a personal one. Most major banks offer accounts tailored for businesses — just inquire at your preferred bank to learn about their rates and features.

Banks vary in terms of offerings, so it’s a good idea to examine your options and select the best plan for you. Once you choose your bank, bring in your EIN (or Social Security Number if you decide on a sole proprietorship), articles of incorporation, and other legal documents and open your new account. 

Step 10: Get Business Insurance

Business insurance is an area that often gets overlooked yet it can be vital to your success as an entrepreneur. Insurance protects you from unexpected events that can have a devastating impact on your business.

Here are some types of insurance to consider:

• General liability: The most comprehensive type of insurance, acting as a catch-all for many business elements that require coverage. If you get just one kind of insurance, this is it. It even protects against bodily injury and property damage.
• Business Property: Provides coverage for your equipment and supplies.
• Equipment Breakdown Insurance: Covers the cost of replacing or repairing equipment that has broken due to mechanical issues.
• Worker’s compensation: Provides compensation to employees injured on the job.
• Property: Covers your physical space, whether it is a cart, storefront, or office.
• Commercial auto: Protection for your company-owned vehicle.
• Professional liability: Protects against claims from a client who says they suffered a loss due to an error or omission in your work.
• Business owner’s policy (BOP): This is an insurance plan that acts as an all-in-one insurance policy, a combination of the above insurance types.

Step 11: Prepare to Launch

As opening day nears, prepare for launch by reviewing and improving some key elements of your business. 

Essential software and tools

Being an entrepreneur often means wearing many hats, from marketing to sales to accounting, which can be overwhelming. Fortunately, many websites and digital tools are available to help simplify many business tasks. 

You may want to use industry-specific software, such as Clubspeed, Cluetivity, or Escape Room Master, to manage your bookings, game management, and payments.

Accounting

• Popular web-based accounting programs for smaller businesses include Quickbooks, Freshbooks, and Xero. 
• If you’re unfamiliar with basic accounting, you may want to hire a professional, especially as you begin. The consequences for filing incorrect tax documents can be harsh, so accuracy is crucial. 

Develop your website

Website development is crucial because your site is your online presence and needs to convince prospective clients of your expertise and professionalism.

You can create your own website using services like WordPress, Wix, or Squarespace. This route is very affordable, but figuring out how to build a website can be time-consuming. If you lack tech-savvy, you can hire a web designer or developer to create a custom website for your business.

They are unlikely to find your website, however, unless you follow Search Engine Optimization (SEO) practices. These are steps that help pages rank higher in the results of top search engines like Google.

Marketing

Here are some powerful marketing strategies for your future business:

• Engage with Social Media Challenges: Create interactive challenges on platforms like Instagram or TikTok, encouraging participants to share their experiences and challenge friends, thereby increasing your online visibility and attracting a broader audience.
• Partner with Local Businesses: Forge partnerships with nearby restaurants, cafes, or entertainment venues to cross-promote your escape room business, offering joint discounts or packages to enhance the overall customer experience.
• Host Corporate Team Building Events: Target corporate clients by promoting your escape rooms as team-building activities, emphasizing the benefits of problem-solving, communication, and teamwork – key skills reinforced in your immersive experiences.
• Implement Loyalty Programs: Encourage repeat business by establishing a loyalty program where customers receive discounts or exclusive access after completing a certain number of escape room challenges.
• Run Limited-Time Themed Events: Create a sense of urgency and excitement by hosting limited-time themed events or collaborations, tapping into popular trends or seasonal festivities to attract new customers and generate buzz.
• Optimize for Online Reviews: Encourage satisfied customers to leave positive reviews on popular review sites like Yelp or Google, and promptly address any negative feedback to showcase your commitment to customer satisfaction.
• Utilize Influencer Marketing: Identify and collaborate with local influencers or bloggers in the entertainment niche to review and promote your escape rooms, leveraging their followers and credibility to increase awareness.
• Offer Student and Military Discounts: Attract specific demographics by providing discounts for students and military personnel, creating a positive community image and increasing accessibility for these groups.
• Create Shareable Content: Develop engaging and shareable content, such as behind-the-scenes videos, teaser trailers for new rooms, or intriguing puzzles, to captivate your audience and encourage them to spread the word.
• Utilize Gamification in Marketing: Apply gamification principles to your marketing efforts, incorporating elements like puzzles, challenges, or online contests that lead participants to discover and learn more about your escape room offerings.

Focus on USPs

Unique selling propositions, or USPs, are the characteristics of a product or service that sets it apart from the competition. Customers today are inundated with buying options, so you’ll have a real advantage if they are able to quickly grasp how your escape room business meets their needs or wishes. It’s wise to do all you can to ensure your USPs stand out on your website and in your marketing and promotional materials, stimulating buyer desire. 

Global pizza chain Domino’s is renowned for its USP: “Hot pizza in 30 minutes or less, guaranteed.” Signature USPs for your escape room business could be:

• Using teamwork to escape “certain death” builds real bonds 
• Family escape room experiences to teach problem-solving
• Fantastically fun escape rooms for your next night out

Networking

You may not like to network or use personal connections for business gain. But your personal and professional networks likely offer considerable untapped business potential. Maybe that Facebook friend you met in college is now running an escape room business, or a LinkedIn contact of yours is connected to dozens of potential clients. Maybe your cousin or neighbor has been working in escape rooms for years and can offer invaluable insight and industry connections. 

The possibilities are endless, so it’s a good idea to review your personal and professional networks and reach out to those with possible links to or interest in escape rooms. You’ll probably generate new customers or find companies with which you could establish a partnership. 

Step 12: Build Your Team

If you’re starting out small from a home office, you may not need any employees. But as your business grows, you will likely need workers to fill various roles. Potential positions for an escape room business include:

• Escape Room Attendants – greet customers, take payments, instruct participants
• General Manager – scheduling, accounting
• Marketing Lead – SEO strategies, social media

At some point, you may need to hire all of these positions or simply a few, depending on the size and needs of your business. You might also hire multiple workers for a single role or a single worker for multiple roles, again depending on need. 

Free-of-charge methods to recruit employees include posting ads on popular platforms such as LinkedIn, Facebook, or Jobs.com. You might also consider a premium recruitment option, such as advertising on Indeed, Glassdoor, or ZipRecruiter. Further, if you have the resources, you could consider hiring a recruitment agency to help you find talent. 

Step 13: Run an Escape Room – Start Making Money!

Ready to get in on an exploding new market? Escape rooms are popular for nights out with friends, corporate team building, and family outings. If you can come up with clever games and designs, you can start your own escape room business and cash in on the trend. It takes a bit of an investment to get started, but you can recover your money quickly and make a good living, all while having and providing fun.

You’ve solved the business puzzle, so now it’s time to find the perfect space and escape to the new world of entrepreneurship!

Q&A

Is an escape room business profitable?

An escape room business can be very profitable. You just need creative designs for your escape rooms, and an effective marketing plan to get the word out.

Is it hard to open an escape room?

Opening an escape room can be challenging, as it requires a significant investment of time and money to design and build the room, as well as to market and promote the business. You will also need to research and comply with any local or state regulations regarding building codes, safety standards, and zoning requirements.

How many puzzles should an escape room have?

The number of puzzles in an escape room can vary depending on the size and complexity of the room, as well as the preferences of the target audience. Generally, an escape room should have between 8-15 puzzles, depending on the length of the game and the level of difficulty. 

What makes a successful escape room?

Several factors contribute to the success of an escape room, including the quality of the puzzles and game design, the level of immersion and atmosphere created in the room, the quality of customer service and engagement, and the effectiveness of marketing and promotion efforts.

How do I market and promote my escape room business to attract customers?

To market and promote your escape room business, you can focus on building a strong online presence through social media, search engine optimization, and online advertising. You can also network with other businesses and organizations in the area, such as hotels and tourist attractions, to generate referrals and build relationships with potential customers.